Messaging
Keep your employees connected to each other and to customers with a messaging
platform from Black Box Network Services.
Solid, scalable messaging technologies can help your team members be more efficient
and productive. Black Box Network Services has the portfolio, experience, and
expertise to design, install, and maintain an effective messaging solution that's right for your
business. We provide the latest in messaging technologies from today’s leading manufacturers,
all implemented and maintained with world-class Black Box service and support. Let
Black Box deliver a messaging platform that’s right for you.
Our messaging solutions include:
Unified Messaging
• Delivers all messages—voice, fax, and e-mail—through a single user
interface that is easily accessible by various devices
• Includes Find Me/Follow Me functionality
• Provides the latest in text-to-speech technology
• Incorporates speech-activated messaging technology
• Does not impact e-mail servers or create high volumes of LAN or WAN
traffic
• Can reduce training costs through Telephone User Interface (TUI) emulation
• Offers advanced administration tools and security features
Voice Mail
• Feature-rich, scalable platforms to manage calls while in or away from
the office
• Capability to route callers to self-service applications to drive
efficiency
• Includes Interactive Voice Response (IVR) functionality
• Offers message notification
• Includes multilanguage support
Fax
• Manages inbound and outbound faxes
• Includes desktop faxing capabilities
• Integrates with Unified Messaging platform
Black Box Network Services has extensive experience implementing messaging
solutions for organizations of every size and industry. To learn more about our
full messaging portfolio and capabilities, contact us
.